WHAT WE COLLECT
We may collect the following information:
- name
- contact information including email address
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.
- By using Giant Letters of Atlanta’s services, including signing up for text message communications, you expressly consent to collecting and using your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.
- You further consent to receive text messages from Giant Letters of Atlanta, including transactional and promotional messages. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms.
- You may choose to stop receiving promotional text messages from Giant Letters of Atlanta at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications.
- By subscribing to Giant Letters of Atlanta’s text messaging service, you agree to receive informational messages related to your orders delivery or pick-up, address verifications, and other critical details pertaining to your order. Text message frequency varies on your responses and the additional details you may need. Message and data rates may apply. You can opt out of receiving these messages at any time by following the instructions provided in each message.
- Giant Letters of Atlanta is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Giant Letters of Atlanta.
- By subscribing to our SMS services, you acknowledge and agree that Giant Letters of Atlanta will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at giantlettersofatlanta@gmail.com
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Here’s a general privacy policy tailored for your Giant Letters of Atlanta website. Be sure to review it with legal counsel to ensure full compliance with applicable laws (such as GDPR and CCPA if necessary) and 10DLC requirements.
Privacy Policy
Effective Date: [Insert Date]
Giant Letters of Atlanta (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.giantlettersofatlanta.com (the “Site”) and use our services, including SMS communications. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect information about you in a variety of ways.
Personal Information You Provide
- Contact Information: When you interact with us, such as filling out a form, renting items, or opting in to SMS communications, we may collect your name, email address, phone number, and other contact details.
- Billing Information: If you make a purchase, we collect payment details, such as billing address and payment card details.
Automatically Collected Information
- Usage Information: We may collect details about your interaction with our Site, including the pages you visit, time spent, and other browsing data.
- Device Information: We may collect information about the device you use to access our Site, including IP address, browser type, and operating system.
2. How We Use Your Information
We use the collected information in several ways:
- To Provide and Manage Services: To complete your rentals, respond to inquiries, and manage your account.
- SMS Communications: To send order updates, promotional offers, and other messages you’ve consented to receive. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
- Improve and Personalize Experiences: To improve our Site and understand how users interact with it.
- Marketing and Promotions: To send you relevant promotional offers and marketing communications, which you can opt out of by following the unsubscribe link in our emails or updating your preferences.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist in operating our Site, processing payments, and delivering SMS communications, all of whom are obligated to protect your information.
- Legal Requirements: If required by law or necessary to protect our rights or comply with legal processes.
4. Your Rights and Choices
- Access and Update: You may access or update your personal information by contacting us.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails and SMS communications by following the instructions provided in those communications.
- Data Deletion: You may request deletion of your data by contacting us. However, please note that certain data may need to be retained for legal or legitimate business reasons.
5. Security of Your Information
We implement reasonable technical and organizational measures to safeguard your personal information. However, no security system is impenetrable. We cannot guarantee the absolute security of your data.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit information from children.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site, with the effective date noted.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Giant Letters of Atlanta
Email: giantlettersofatlanta@gmail.com
Phone: 404-806-9959
This policy is designed to provide transparency and control over your data. Please consult legal guidance to ensure full compliance with 10DLC and any other regulations that may apply.